Without clear, shared values, we wander independently and contradict one another. Everything\u2019s harder when we all believe different things about what\u2019s important to us, our company.<\/p>\n\n\n\n
Whenever we speak – internally or externally – we should speak plainly and clearly. Watch out for lingo, assumptions, exaggeration, or other things that get in the way of a straightforward explanation. This doesn\u2019t mean we strip the poetry and personal expression from our language, but it\u2019s got to make sense. With the exception of deep technical discussions, anyone who reads what we collectively write should simply get it without further explanation required. Don\u2019t use eight words when five will do.<\/p>\n\n\n\n
To firmly believe in the reliability, truth, ability, or strength of someone or something. Trust will get us through conflict and collectively building something amazing together.<\/p>\n\n\n\n
What\u2019s fair? What\u2019s the right thing? We all have to use our best judgment, and everyone\u2019s judgment varies, but a good rule of thumb is \u201cwhat would you do for a friend or a neighbor if they asked for help?\u201d An example might be providing a refund even if it\u2019s a little outside the refund window. Or being someone who says \u2018Sure we can do that for you\u2019 when a customer expected you to say \u2018sorry, we can\u2019t.\u2019 If the request is reasonable, grant it. At the same time, saying no is sometimes the right thing! If that\u2019s the case, don\u2019t feel badly about it.<\/p>\n\n\n\n
We should be calm, considered, and thoughtful in our dealings with each other and the world at large. We don\u2019t act out of spite, we don\u2019t rush to judgment, we don\u2019t jump to conclusions. If someone disagrees with us or attacks us we listen, we think, and we respond calmly and clearly – directly addressing the idea or the situation, not the personality or the pressure.<\/p>\n\n\n\n
Generosity is a wonderful virtue. Being generous is surprising someone on the other end with goodwill and asking for nothing in return. It could be time, attention, or treasure – we give what we\u2019re expected to, and then some.<\/p>\n\n\n\n
This one\u2019s a bit of a contradiction. After speaking about shared values, here\u2019s one that breaks away: Independence. We encourage independent thought and original thinking. Since day one, we\u2019ve always done things our way. We don\u2019t look to the industry or our competitors for the way forward. We see things with our own eyes, make our own calls, and offer thoughts, perspectives, ideas, and products that we think are right, not that they think are right.<\/p>\n","protected":false},"excerpt":{"rendered":"
Without clear, shared values, we wander independently and contradict one another. Everything\u2019s harder when we all believe different things about what\u2019s important to us, our company. Key Values: Be straightforward. Whenever we speak – internally or externally – we should speak plainly and clearly. Watch out for lingo, assumptions, exaggeration, or other things that get … Continue reading Our Values<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"page_categories":[5],"class_list":["post-73","page","type-page","status-publish","hentry","page_categories-who-we-are"],"_links":{"self":[{"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/pages\/73","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/comments?post=73"}],"version-history":[{"count":3,"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/pages\/73\/revisions"}],"predecessor-version":[{"id":253,"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/pages\/73\/revisions\/253"}],"wp:attachment":[{"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/media?parent=73"}],"wp:term":[{"taxonomy":"page_categories","embeddable":true,"href":"http:\/\/cgcdocs.local\/wp-json\/wp\/v2\/page_categories?post=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}